FAQ
We are open Monday to Friday, from 8:30 am to 5:00pm
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We are located at 2A-250 Champlain Street, Dieppe, NB
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Figurra is a private aesthetic medicine and laser clinic and therefore you do not need a doctor's referral. Please refer to our Treatment and skin conditions for a complete list of services available at our clinic. Please note that we do not offer general dermatology services, such as regular skin check-ups or examining rashes. It is best to consult a general practitioner for these conditions. For any urgent or semi-urgent conditions, please visit your closest hospital emergency services, your family doctor or your neighbourhood family after hours medical clinic.
Considering this is a private clinic for medical aesthetic + laser services, a fee of $ 75 to $ 225 is applicable on all of our consultations / evaluations. Depending on your condition and the type of treatment for which you wish to consult, we will advise you which medical professional you will meet: an aesthetician, laser technician, nurse or, as the case may be, one of our doctors.
The duration of our personalized evaluation may vary between 30 and 45 minutes. Please plan your appointment in advance and arrive to your appointment approximatively 10 to 15 minutes earlier so that you have time to fill and complete the necessary documentation. It is always preferable to allow more time in case the evaluation takes longer than expected.
During the evaluation, one of our medical professionals will assess your situation / need, answer your questions, and discuss your personalized treatment options, their benefits, recovery time and expected results, as well as costs associated with the treatments.
The prices for each treatment are determined at the time of your evaluation. As several factors impact the treatment cost, an evaluation must first be conducted. Our medical professionals will ask several questions, examine your condition (size, pigmentation, area of treatment, severity, etc. ) and, based on the evaluation, provide a price structure along with the number and type of treatments. As a guide, we have identified the base (minimum) price for each treatment on our website.
The number and type of treatments are discussed at the time of your evaluation. As everyone is different and an individualized approach is necessary for a natural optimal result, an evaluation must first be conducted. Our medical professionals will ask several questions, examine your condition (size, pigmentation, area of treatment, severity, etc.) and, based on our findings, suggest an approximate number and type of treatments.
Note: We are all unique! Elements such as our physiology, skin type, age, health of our skin (sun damage), severity of our condition, receptiveness to treatments will all play a role on the final type and number of treatments.
It is very important that you bring your updated medication list, a list of your past surgeries and past/current medical conditions and your Provincial Health Insurance Card (ex: Medicare Card, PEI Health Card or Nova Scotia Health Card) to every appointment.
View our policies
Although Figurra is a private clinic, it is still a medical clinic. Each client must present a valid provincial health insurance card at each appointment. Your provincial health insurance card information is kept in your client file so it can be readily available for any unforeseen medical emergency, serve as a unique personal identification number in our health records, and meet the insurance requirements for our practice.
There will only be Medicare billing for referred consultation visits and some medical follow-up appointments. Rest assured that you will be advised in the event that Figurra charges Medicare.
Figurra is a private aesthetic medicine and laser clinic and the cost for the evaluation and recommended treatments will be your responsibility.
Note: Certain treatments or part of treatments may be covered through your private medical insurance plan. It is strongly recommended that you verify with your insurance provider for more information since we do not deal with private insurance plans.
The length varies from one treatment to another and from one patient to another. Our medical professionals will elaborate on the treatment times during your personalized evaluation.
As our body ages, our body changes based on factors such as genetics, sun exposure, hormonal variations, etc. If you wish to maintain the desired result(s) over time, you may likely require some maintenance treatment(s) thereafter.
A list of all our treatments and services can be found in our top menu under Treatments and Conditions. We offer a large variety of different treatments including: Botox & Fillers, Laser Hair Removal, Skin Tightening, Skin Resurfacing, Photorejuvenation, Laser Tattoo Removal, Medical Peels, Leg Vein Treatments, and many more. We also remove and treat: Skin Tags, Cysts, Keratosis, etc.
Medicine is not an exact science. Since results are very individualized and personal, there is no guarantee that the outcome will meet all expectations. Although we cannot fully guarantee results, we promise to offer you an optimized plan tailored to your individual needs in dermatology aesthetics and laser treatments. We pride ourselves on constantly improving your experience to provide the best professional and courteous service to our clients.
We carry effective anti-aging and rejuvenating skin care products from Vitamin C Serums to facial cleansers, mineral makeup, sunscreens and much more. Product lines include SkinCeuticals®, VivierSkin®, Pro-Derm™, EltaMD®, Alastin® Skin Care, jane iredale® skin care makeup, enVy™ pillows, Latisse® and Revive7®. We also carry Bauerfeind® Compression Stockings which are custom fitted for you.
We carry select products from a limited number of companies that we believe greatly complement our services and the skin conditions we treat at the clinic. Our team uses these products daily and can therefore properly position them within your personalized skin care treatment plan. We have also carefully selected the appropriate products for skin conditions that require prescription creams.
