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Looking for a Bilingual Patient Coordinator

The Figurra Institute is looking for a Bilingual Patient Coordinator.

Patient reception
Figurra Institute is a leading private medical facility specializing in aesthetic dermatology.  

We presently have an opening for a full-time Bilingual Patient Coordinator/Customer Service. This position will be for a maternity leave replacement with great possibilities for future consideration as we relocate our clinic in Dieppe, NB in October 2016 and eventually expand our administrative team.

The ideal candidate is outgoing, energetic and looking for an opportunity to excel in a fast paced environment. This is a challenging role, where you will learn about anti-aging and dermato-aesthetic products, while providing our clients with the highest level of service.  

  • Provide bilingual, professional & confidential customer service on the phone and face to face.
  • Schedule, coordinate and confirm bookings to ensure all service providers’ schedules are optimized at all times.
  • Prepare and maintain client records.
  • As a team member, the patient coordinator/customer service representative is responsible for courtesy calls as part of the overall customer service strategy.
  • To promote all services, products, treatments, Doctors, Service Providers, and the Figurra facility to all callers and patients.

  • 2-3 years of experience in Customer Service/Receptionist/Patient Coordinator.
  • College diploma in Medical / Dental Office Management/Administration (education and experience in a related field will be considered an asset).
  • Must have excellent communication and writing skills in French & English.
  • Self-motivated and positive personality.
  • Strong computer knowledge of MS Office and computerized medical software.
  • Fast learner.
  • Team oriented individual.
  • A person who enjoys promotion and sales will thrive in this role.
  • Strong organizational skills.
  • Attention to detail.
  • Great patient service abilities.
  • Enjoy working in a fast pace, multitasking environment.
If you have the qualifications and are looking for a new opportunity, please click on the link below and fill out our online application form. Don't forget to attach your resume. All applications must be received by Friday, September 2nd, 2016, 4:30 pm.

We appreciate your expressed interest and please note that only candidates considered for an interview will be contacted.


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